Love this!!! Gives me hope :)
A Specialisterne candidate with ASD works with a Lego Mindstorm Robot. |
Creating Great
Employees (Who Happen To Be Autistic).
FORBES.COM
REVOLUTIONS IN PROGRESS
Thirty-year-old
Tobias Ussing admits that his Asperger syndrome, on the milder end of the
autism spectrum, is “a lot to work with.” Despite loads of motivation and
experience, finding a permanent job has been a challenge, even though he is a
highly capable computer programmer who began coding in the 1980s on a
Commodore 64. http://www.forbes.com/sites/techonomy/2013/10/28/creating-great-employees-who-happen-to-be-autistic/
Nonetheless,
three years ago he and a friend built what has become the official YouTube
plug-in for the Xbox Media Center. Since its first release in August, 2010, the
program has had more than 19 million installs. Ussing says he programs “in
my spare time” while “lying in my bed the entire day.”
Specialisterne,
a company founded in his native Denmark, got Ussing “out of the gutter,” he
says. Specialisterne means “The Specialists” in Danish, and the company helps
people with autism spectrum disorders find work.
Thorkil Sonne founded Specialisterne in 2004
because his son, Lars, who had been diagnosed at age three with autism,
demonstrated an incredible aptitude for processing large amounts of information
and catching details. During a TEDx talk in Germany in 2010, Sonne described meeting
many adolescents and adults who, like Lars, were highly skilled, but unable to
secure work that tapped their special skills.
Sonne and his wife worried about
what would happen to their son: “We thought if he could have a job where he
could be respected and appreciated for his special individuality and for his
skills, he would be a happy man when we grow old.”
Sonne quit
his upper-level management position with a Danish telecommunications company to
start Specialisterne, and the company’s operations have since created an
estimated 100-200 jobs, according to Sonne. (Sonne’s son Lars, a 16-year-old
high school student whose main interests are trains, chess, and comedy, has yet
to enter the job market.)
“In any
business area, probably 5 percent of all tasks fit very well with our people,”
Sonne told Techonomy. He sees a “huge, huge opportunity” to develop the
concept. “We’ve just scratched the surface.”
With offices
in the U.S., Switzerland, Norway, Germany, Ireland, the U.K., Austria, Poland,
and Iceland, Specialisterne grabbed headlines in May for partnering with SAP AG
to hire people with autism in six of the the multinational software giant’s
offices in Canada, Germany, and the U.S.
A June 2011, New York Times profile of
Specialisterne caught the attention of Delaware Governor Jack Markell. That led
to Sonne setting up a U.S. headquarters in Delaware. The state will fund
assessment training for prospective Specialisterne employees. Though it aims to
sustain itself as a traditional consultancy, in the U.S. it is set up as a
not-for-profit, with donations and grants a key source of revenue. The aim is
to raise funding for new locations and a national support organization.
Sonne has
been working with a trainee group at Computer Aid Inc. (CAI) in Delaware. The
IT services firm employs 3,300 associates nationwide, and impressively
announced the goal of hiring people with autism for at least 3 percent of its
consultancy workforce by 2016.
For CAI,
Specialisterne assesses candidates in a scrum framework. Scrums are commonly
used in the tech sector and involve breaking into small, fast-paced teams,
working in intense bursts, presenting ideas, and focusing on a common goal.
Such tasks tend to be regarded as difficult for people with autism, and the
scrums serve as a way to introduce candidates to the development environment.
To determine
a candidate’s comfort zone, Specialisterne asks those in the groups to work
with Lego Mindstorm Robots—small, customizable machines with sensors that can
be simply programmed to do things like follow a black line. Candidates can thus
demonstrate their abilities rather than have to explain them. Four weeks
of evaluations allows Specialisterne to describe candidates’ personal business
profiles instead of their disabilities.
Johnni
Jensen manages three Specialisterne employees at Danish telecommunications
company, TDC. He initially had one Specialisterne employee on his team and this
number has since grown to three. They work out of TDC’s offices, testing mobile
phones and apps, but in a separate room, as the larger office space can be
overwhelming for them. Jensen says they never make short cuts, and what
distinguishes them from other employees is they are happy doing repetitive
work.
He says initial communication with Specialisterne’s employees was challenging; no eye contact could be made. Seven years later, using a calm and patient approach, Jensen says their interactions with the rest of the department are “completely normal.”
He says initial communication with Specialisterne’s employees was challenging; no eye contact could be made. Seven years later, using a calm and patient approach, Jensen says their interactions with the rest of the department are “completely normal.”
“It took a
long time, they require a little longer mutual time when you start off, as they
are sensitive and uncertain. They are very afraid of not doing the job well
enough, but we are beyond that point now.”
Since
joining Specialisterne over a year ago Ussing has had the opportunity to work
on a variety of projects. When Techonomy spoke with him he was working on a
project to aggregate information from multiple databases to help a client
determine where and how to most efficiently administer drug tests to traveling
athletes.
Ussing
acknowledges some tasks can be mundane: “I might get bored, but it will take me
a lot longer. And maybe I won’t get bored at all. If you find the thing you
really excel at, you will do it better than a neurotypical person.” Ussing says
his work at Specialisterne has grown increasingly interesting over time and
that the company is good at giving him assignments that he wants to do. “Every
month I’m here I have more energy. I can get more done. Just that you have to
get up in the morning and go to work does a lot.”
Eventually, Sonne hopes to expand to
help those on the autism spectrum with less business potential as well as
people with challenges like ADHD and OCD. For now, he says he considers boredom
among employees a good sign. “As your confidence grows you are more open to new
challenges, so it’s a good sign when people say, ‘I want to do something
more.’”
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